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CAA Policy

Discussion in 'Bind / DNS / Nameserver Issues' started by no1son_uk, Nov 15, 2017.

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  1. no1son_uk

    no1son_uk Member

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    Hi

    Could someone please answer me a simple question I hope, I have looked for an answer and googled everywhere but maybe the answers so simple no one has asked it so I am sorry if I sound stupid.

    I am adding some CAA Policy to some domain names we have on a server, I know how to get into the DNA zone editor and I know where to enter the information I just need clarification if possible as to the syntax… as in does the comodoca.com part get entered the box with or without the “Quotation Marks”

    I saw this on the Zone edit page so I thought I better check
    The system concatenates character strings in TXT record values into a single string.
    The system stores CAA records in the RFC 3597 format.


    www.example.com. IN CAA 0 issue "comodoca.com"
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You can enter comodoca.com without quotes.

    Thank you.
     
  3. no1son_uk

    no1son_uk Member

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    HI ..

    Thank you for taking the time to reply, I actually set that up over the weekend without quotes on my server but I still get a DNS CAA is set to NO so I think something is still a miss. :(
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    If you add quotes to "comodoca.com" via "WHM >> Edit DNS Zone", does that correct the issue?

    Thank you.
     
  5. no1son_uk

    no1son_uk Member

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    Thank you for suggestion, I have to wait a few days for the sales to end, if I mess it up my client will take a fit..lol

    I'll give it a go next week and post back what happens ...Fingers crossed
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Also, could you verify how you are testing if the CAA record is setup?

    Thank you.
     
  7. no1son_uk

    no1son_uk Member

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    HI

    Well I tried to change the records to have Quote's " " but it just removed them so I guess entering without is definitely the way, I checked them on Qualys SSL Labs but its still saying that my DNS CAA Policy is not correct so I am now at a bit of a loss as to which way to turn as that's the only option I was trying to figure out. :(
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
  9. no1son_uk

    no1son_uk Member

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    HI Michael

    Thanks, ill get that done

    Mike..
     
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