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Cable Modem's IP causing e-mails to be tagged as spam

Discussion in 'E-mail Discussions' started by gongpro, Feb 14, 2006.

  1. gongpro

    gongpro Member

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    Any e-mails I send from location1 through my server gets tagged as spam, even emails to myself (causing some to not get my email).
    Any e-mails I send from location2 through my server is fine.
    I checked the IP of the cable modem of location1 at dnsstuff.com and found it was listed.
    First off, why does my e-mails get tagged because of my cable modem. Shouldn't the e-mails report as coming from my server (which it's ip is not black listed)?
    I noticed exam includes my modems IP when sending e-mail. Can this be turned off?
     
  2. Lyttek

    Lyttek Well-Known Member

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    The originator is what's causing the IP to get tagged... just because it's a residential/dynamic IP.
     
  3. chirpy

    chirpy Well-Known Member

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    Depends on how and what is tagging it as spam. That is, is it your server that's tagging it and if so, which RBL's are doing so, if not is it the DUL RBL's that Lyttek mentions on remote servers? If so, that's reasonably unusual - normally most servers only block based on spam RBL's.

    It can be turned off in exim, but it breaks the RFC's by breaking the Received chain of header records. There can be other side-effects:
    http://forums.cpanel.net/showthread.php?t=48551
     
  4. gongpro

    gongpro Member

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    Could i use the servers information for the received_header_text and post the original received_header_text under a different name. something like:

    Received: from [my-server-ip] (helo=domain)
    by server.domain.net with esmtp (Exim 4.52)
    id 12345-67890-12
    for someone@someplace.com; Mon, 20 Feb 2006 08:38:14 -0600
    X-Received: from [originating-ip] (helo=originating-name)
    by server.domain.net with esmtp (Exim 4.52)
    id 12345-67890-12
    for someone@someplace.com; Mon, 20 Feb 2006 08:38:14 -0600
     

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