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cagefs_enter: /usr/local/cpanel/3rdparty/mailman/mail/mailman: Permission denied

Discussion in 'CloudLinux' started by xchiazyx, Jun 16, 2016.

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  1. xchiazyx

    xchiazyx Member

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    Hi All,

    I am getting this when trying to send to this email someusr@example.com.sg
    Code:
    Subject: Mail delivery failed: returning message to sender
    
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
    pipe to |/usr/local/cpanel/3rdparty/mailman/mail/mailman post
    grn_example.com.sg
    generated by someusr@example.com.sg
    local delivery failed
    
    The following text was generated during the delivery attempt:
    
    ------ pipe to |/usr/local/cpanel/3rdparty/mailman/mail/mailman post
    grn_example.com.sg
    generated by someusr@example.com.sg------
    
    cagefs_enter: /usr/local/cpanel/3rdparty/mailman/mail/mailman: Permission
    denied
    
    Appreciate if anyone can assist.

    Thanks!
     
    #1 xchiazyx, Jun 16, 2016
    Last edited by a moderator: Jun 16, 2016
  2. twhiting9275

    twhiting9275 Well-Known Member

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    what is the output of
    Code:
    ls -la /usr/local/cpanel/3rdparty/mailman/mail/mailman
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Yes, please let us know the permissions on the "/usr/local/cpanel/3rdparty/mailman/mail/mailman" file. Also, let us know the output from this command:

    Code:
    grep mailman /var/cpanel/cpanel.config
    Thank you.
     
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  4. sneader

    sneader Well-Known Member

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    The OP apparently disappeared... but I just saw this same error this afternoon and, while looking for help, found this thread. Requested outputs:

    # ls -la /usr/local/cpanel/3rdparty/mailman/mail/mailman
    -rwx------ 1 mailman mailman 22510 Sep 23 2015 /usr/local/cpanel/3rdparty/mailman/mail/mailman*

    # grep mailman /var/cpanel/cpanel.config

    disk_usage_include_mailman=1
    email_send_limits_count_mailman=0
    skipmailman=0
    usemailformailmanurl=1

    Any ideas appreciated.

    - Scott
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Let us know if the following command helps to address the issue:

    Code:
    /usr/local/cpanel/scripts/fixmailman
    If not, feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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