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Can 2 users access the same cpanel account?

Discussion in 'User Experience' started by ricteo, Apr 30, 2012.

  1. ricteo

    ricteo Registered

    Apr 30, 2012
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    Reseller Owner
    Hi guys,
    I am new to WHM and need some help.
    I can only allow my users access to certain features like the email accounts and statistics.
    They are not allowed to view phpAdmin and file manager.

    So at the WHM panel, i create a new feature using the feature manager and create a new package.
    I then allocated the newly created feature to the new package.

    When creating new user accounts, i assign them to the package (limited features).

    I then login to their cpanel using the username and password i created to verify that they are able to login.
    Also, i checked that they are only seeing features that they are allowed to see.

    Only i am allowed to edit the phpAdmin and file manager on their cpanel accounts.

    I then login to cpanel using the reseller username and password.
    It shows a dropdown listing all the domains i have created using the WHM manager.

    However, when i browse to the cpanel of the domain, i am also unable to see the file manager and phpAdmin.

    Can anyone help me on this?

  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
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    cPanel Access Level:
    Root Administrator
    As Reseller or root use logged into a users account there are some things not available to you. For phpMyAdmin you can get to every database in WHM > SQL Services > phpMyAdmin

    While not as full featured as cPanel's File Manager, this addon from ConfigServer services is very handy to have:
    ConfigServer Explorer

    To answer your question:
    "Can 2 users access the same cpanel account?"

    No, not without using the same exact login. Bu there is a Feature Request you might be interested in signing onto, here:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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