Can access whm via IP but not via domain

WorkinOnIt

Well-Known Member
Aug 3, 2016
275
48
78
UK
cPanel Access Level
Root Administrator
Hi - looking for some advice as to what to check...

I can access WHM via the IP e.g. 1.2.3.4/whm and log in as root user

But when I try to access via the nameserver domain e.g. server.mydomain.com/whm the same credentials give me "The login is invalid."

Also tried just "mydomain.com/whm" but the same result.

The domain "mydomain.com" zone A record and also WHM record are both pointing to the server IP.
 
Last edited:

Infopro

Well-Known Member
May 20, 2003
17,076
523
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
But when I try to access via the nameserver domain e.g. server.mydomain.com/whm the same credentials give me "The login is invalid."
Sounds like cPHulk temp blocked you for some reason:
cPHulk Brute Force Protection - Documentation - cPanel Documentation

When cPHulk blocks an IP address or account, it does not identify itself as the source of the block. Instead, the login page displays the following warning message: The login is invalid.
HTH!