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Can FTP from cmd line not from app or browser.

Discussion in 'General Discussion' started by rfor, Sep 21, 2015.

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  1. rfor

    rfor Registered

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    Same machine; FTP from terminal can view and retrieve files. But same account via FTP desktop app of FireFTP in browser times out. Just started doing this a few days ago.

    Anything cmd line client doing different from desktop app?

    Thanks.
     
  2. rfor

    rfor Registered

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    Better details:

    Status: Resolving address of example.com
    Status: Connecting to xx.xx.xx.xx:21...
    Status: Connection established, waiting for welcome message...
    Status: Initializing TLS...
    Status: Verifying certificate...
    Status: TLS connection established.
    Status: Connected
    Status: Retrieving directory listing...
    Status: Server sent passive reply with unroutable address. Using server address instead.
    Command: MLSD
    Error: The data connection could not be established: ETIMEDOUT - Connection attempt timed out
    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello:)

    It's likely you have firewall rules enabled that are blocking the passive FTP ports that are configured in:

    Code:
    /etc/pure-ftpd.conf
    Check to ensure the following line is not disabled in the above file:

    Code:
    PassivePortRange 30000 35000
    Then, ensure the above port range is not blocked in your firewall. This document may help:

    cPanel - Enable Passive FTP

    Thank you.
     
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