Can I suspend a reseller without affecting their sites?

Got a situation where a reseller owes money for hosting and I need to suspend their access to control panels so they cannot perform any maintenance functions etc. However I do not want to take down the resellers websites as they are his clients and do not owe me money.

As far as I can see I can only suspend the reseller account but this will also take down all the sites hosted under it?

With my current provider, if for some reason I miss a payment..usually through the bank not playing ball, they are able to suspend my access to all control panels but my customers sites stay online. Those customers however also cannot access their control panels. It's a sort of soft approach to non paying customers where complete suspension of all sites etc is a last resort.

I really need to suspend services for this particular reseller as they are now months behind in payment. Can anyone suggest a way forward with this?

 

Yeah I thought of that but I would also need to change the passwords for all sites hosted under the reseller account.

If he can still access each individual sites control panel the change of his reseller pass is not going to have much affect. Still, it's an option.

 

Ah but it's the old carrot and stick approach I am looking for. If he can still perform maintenance of his clients accounts he will be less incentivized to pay what he owes me. However if one of his clients has an issue and he can't fix it because he can't access their control panel, what can he do but come to me and of course unless he pays up that isn't going to work for him.