Can login to WHM, but cPanel won't respond

Operating System & Version
CentOs 7.9
cPanel & WHM Version
90.0.17

Kokkei Mizu

Registered
Aug 27, 2006
2
0
151
Just installed a fresh install of cPanel on a new VPS. I am able to login to WHM at :2087 no problem, but when I try to go to :2083 or :2084 for cPanel, it says the server took too long to respond.

And for the record, I have root access, but I am a beginner when it comes to this stuff.
 
Last edited:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,494
1,009
313
cPanel Access Level
Root Administrator
Hey there, @Kokkei Mizu !

This almost certainly is a firewall issue of some sort, and the WHM port is open while the others aren't. We have a full list of ports that should be opened on the system here:


so you'll want to make sure all those are opened properly in the firewall. If you are hosting such as Google or Amazon, they offer external firewalls that you'll also need to make sure are properly adjusted.