idbba

Registered
Jul 1, 2020
2
1
3
Hong Kong
cPanel Access Level
Website Owner
Hi,

I have an active cPanel subscription. And WHM & cPanel were set up properly as there are currently 3 websites on it. The issue is that I can not access whm via https://mpip:2087 as usual. The weird thing is that the websites are accessible. I need to create a new cPanel account this time.

Error message:

This site can’t be reached
23.***.***.** refused to connect.

Try:
Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

Things i have done:

  1. restart the server
  2. restart cpanel
  3. netstat -lnp (2087 port not found)
  4. service stop iptables (Unit iptables.service not loaded)
  5. SELINUX disabled
  6. Ping IP address is OK
 

cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,271
1,243
313
Houston
I take it then you're able to access the server via SSH. Are you running a firewall of any sort? What is the output when you run the following:
Code:
/scripts/restartsrv_cpsrvd --restart --hard