The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can not create account on Whm

Discussion in 'General Discussion' started by Ramimach, Nov 11, 2014.

  1. Ramimach

    Ramimach Registered

    Joined:
    Nov 11, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Transfer an account to a new VPS but the deleted soon after. When I try to create the same account again gives the following error: Account Creation Status: failed

    This system already has an account named "asded932".
    When I try to restore the backup of the same account gives the following in the image below.

    MrSyVSC.png
     
  2. kernow

    kernow Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    865
    Likes Received:
    9
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    You can move the backup file from its backup location to /home or /root
    Then use the "Restore a full backup/cpmove file" and select the option to "Overwrite the existing user"
     
  3. Ramimach

    Ramimach Registered

    Joined:
    Nov 11, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I've done it and it did not work . I received the same message .
     
  4. Eric

    Eric Administrator
    Staff Member

    Joined:
    Nov 25, 2007
    Messages:
    745
    Likes Received:
    11
    Trophy Points:
    18
    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Howdy,

    Open a ticket we'll take a look :)

    Thanks!
     
Loading...

Share This Page