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Can not find any DNS Zone to edit .

Discussion in 'Bind / DNS / Nameserver Issues' started by amoeny, May 31, 2011.

  1. amoeny

    amoeny Registered

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    i am new of WHM ,when we have Added a DNS Zone ,then we go to Edit DNS Zone .Choose a Zone to Edit,can not find any Zone to edit ,it show "blank" .what problem is it ?ask for help .thx .
     
  2. ravindradhainwa

    ravindradhainwa Well-Known Member

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    Hi,

    I suggest you to execute /scripts/upcp --force on Stable Version of cPanel and re-add the DNS Zone. Now, you will be able to edit the DNS zone.
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please check /usr/local/cpanel/logs/error_log location when trying to view that area of WHM (Edit a DNS Zone) to see if any errors are in the log file:

    Code:
    tail -fn0 /usr/local/cpanel/logs/error_log
    As for the following:

    Updating cPanel is not the pathway for fixing all issues. It is better to find out what is actually causing the error first by locating any possible error message(s) in the cPanel error_log file.

    Additionally, using STABLE is not recommended if the server is on another tier other than STABLE already, since we do not recommend downgrading the cPanel version once on a higher version.
     
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