The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can not get trial license on my new server!

Discussion in 'General Discussion' started by Deker, Mar 11, 2014.

  1. Deker

    Deker Well-Known Member

    Joined:
    Feb 15, 2011
    Messages:
    79
    Likes Received:
    1
    Trophy Points:
    8
    I used directadmin for years but now I want to run my cpanel server. I heard that cpanel provides a 15 days free trial license. So I installed cpanel on my new server but after completion of installation sudenly I found that the server IP is not allowed to use free trial license because it has a previous license history!
    The expiration date of the license is as bellow:
    expired on 2013-05-29 06:00:01

    It's too bad. It seems someone else used this IP before.
    So how do I get a free trial license on my new server?

    I hope one of cpanel staffs help me
     
    #1 Deker, Mar 11, 2014
    Last edited: Mar 11, 2014
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    817
    Likes Received:
    22
    Trophy Points:
    18
    Location:
    Virginia Beach, VA
    cPanel Access Level:
    DataCenter Provider
    Contact cPanel directly.
     
  3. Deker

    Deker Well-Known Member

    Joined:
    Feb 15, 2011
    Messages:
    79
    Likes Received:
    1
    Trophy Points:
    8
    I tried to send a support ticket but it seems their support system do not allow non-customers to send support tickets!
    How can I contact them?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,453
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
Loading...

Share This Page