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Can not login to cPanel - (err : Could not fetch uid or gid for : root)

Discussion in 'General Discussion' started by ahmednitul, Oct 3, 2008.

  1. ahmednitul

    ahmednitul Registered

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    Hello,

    Somehow my root password got lost last day and I requested my web hosting company to change it for me, and once they get it done. I have successfully logged to SSH but while logging to cPanel. I found this error :

    Anyone have any idea what could be the problem and how to fix it all ? Its very important and help is appericiated!
     
  2. Ghulam Yaseen

    Ghulam Yaseen Well-Known Member

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    Yaseen

    Hello :),

    Can you confirm that you are not trying to login cpanel with root password. user root is not allowed to cpanel instead you can use WHM to access this.

    Regards :cool:,
     
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