can not receive email from gmail

[esultanzada]

Hello,

its two days that i cant receive email from gmail, i receive email from yahoo and send , but in gmail just i can send email from my server but didnt receive.
when i send to my server an email from gmail its successfully send and no error. but my server cant receive.
please give me advise to solve this problem.

Thanks

 

[Infopro]

Is the email you send, from google to your server, bouncing back to your gmail account?

If it's not bouncing, no errors, you might check your server.
WHM » Email » Mail Delivery Reports. Do a search there with the search tool for your gmail address.

 

[cPanelMichael]

Hello

You can also search the /var/log/exim_rejectlog and /var/log/exim_mainlog files via the command line to see if there are any specific rejection reasons. EX:

# exigrep [email protected] /var/log/exim_rejectlog
# exigrep [email protected] /var/log/exim_mainlog

Thank you.

 

[esultanzada]

Dear Friend,

Today i got this error:

Message will be retried for 2 more day(s)

Technical details of temporary failure: 
Google tried to deliver your message, but it was rejected by the server for the recipient domain sitedomain.com by sitedomain.com. [***.***.***.**].

The error that the other server returned was:
454 TLS currently unavailable

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20120113;
        h=mime-version:date:message-id:subject:from:to:content-type;
        bh=ANLL659ZXvq6mz7wKSERjV1RDeV/yS5QhUVU6TzsMYI=;
        b=ZZNfNd9T5HWPucGJqIJ+ptVyoqG/TkVV4OgX8qnwCHbydzuYV1KueCkxkUry6Ttw8T
         s2vCejA/844Cb4+mLKi2dRd66tam4QkDl+wP9nNJxPiDLecLxj61BFBaQeaoMopcGQSu
         fEfmtOfpynJB6NF3SUexEWVT5UqF1xD0ks0bmRvdcDY+d4A6B/KJWUstg+K834Ay5qlC
         749pW7oBT74Pzf88g9cD+355B5b5bihCRkzxV+7VwS1ybV2qGOeZxQ9i8Lnv6oAX8wVk
         OHQTiOAISEQwjVY+qkBCQgKDdarpNIyZ1ko4ZjVgfnSOWi5GAa4FZzclP8Vmqxe2/eJ9
         UVVA==
MIME-Version: 1.0
X-Received: by 10.52.16.174 with SMTP id h14mr260783vdd.59.1369116007459; Mon,
 20 May 2013 23:00:07 -0700 (PDT)
Received: by 10.220.194.131 with HTTP; Mon, 20 May 2013 23:00:07 -0700 (PDT)
Date: Tue, 21 May 2013 10:30:07 +0430
Message-ID: <[email protected]om>
Subject: test
From: First Name <[email protected]>
To: [email protected]
Content-Type: multipart/alternative; boundary=bcaec50409ce48216104dd34290e

Please give me an advice for solving this problem?

 

[cPanelMichael]

Hello

Please check the permissions on the following directories:

# /var/cpanel/ssl
# /var/cpanel/ssl/exim

By default, they are configured with 0755 permissions. Also, you can try resetting your Exim SSL certificate via:

"WHM Home » Service Configuration » Manage Service SSL Certificates"

Or, if it's a commercial certificate instead of a self-signed certificate, you can try reinstalling the Exim SSL certificate.

Thank you.

 

[esultanzada]

Dear Michael,

I did and solve my problem,

thank you so much for helping me.

 

[stafot]

how? could you please say what you did? Maybe other people have the same problem in the future.

 

[cPanelMichael]

how? could you please say what you did? Maybe other people have the same problem in the future.

The poster was referring to the steps listed in my response:

Post Number 5

Thank you.