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Can not send mail to particular domains

Discussion in 'E-mail Discussions' started by ilker, Oct 20, 2015.

  1. ilker

    ilker Registered

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    I try to send mail but bounce back with 550 denied by policy error.
    Is there any solution to fix this.

    Code:
    Event details:
    ----------------
    Event: failure
    Sender User: apmvip
    Sender Domain: example.com
    Sender: ilker@example.com
    Sent Time: Oct 20, 2015 5:25:17 PM
    Sender Host: example.com
    Sender IP: 127.0.0.1
    Authentication: dovecot_login
    Spam Score: 0
    Recipient: murat.dayar@domain.com
    Delivered To:
    deliveryuser:
    deliverydomain:
    Router: dkim_lookuphost
    Transport: dkim_remote_smtp
    Out Time: Oct 20, 2015 5:25:17 PM
    ID: 1ZoXqg-0004j5-CQ
    Delivery Host: mailgateway.example.com.tr
    Delivery IP: 92.45.xx.xx
    Size: 585 bytes
    Result: SMTP error from remote mail server after initial connection: 550 Denied by policy 
    
    
     
    #1 ilker, Oct 20, 2015
    Last edited by a moderator: Oct 20, 2015
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    It seems that your mail IP is blacklist in antispam databases and due to that you are getting this issues. Please check your IP blacklist status through mxtoolbox.com/blacklists.aspx. Also I will suggest you please check your server RNDS and setup it with your server hostname if you have not setup yet.
     
  3. ilker

    ilker Registered

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    Ip Adress is not in Blacklist.
    Server host name is: - Removed -
    rDNS record look like this:
    PTR - Removed -

    Is there any problem here?
     
    #3 ilker, Oct 20, 2015
    Last edited by a moderator: Oct 21, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
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