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Can not update Nameserver address records

Discussion in 'General Discussion' started by Maning, Feb 22, 2019.

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  1. Maning

    Maning Member

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    On WHM -> Basic WebHost Manager Setup -> Nameserver
    I go to the second nameserver and click Configure Address Records

    I change IPv4 to the new one (with the same nameserver) it says update successfully but when I return the IPv4 is back to the old one
     
  2. Eminds

    Eminds Well-Known Member

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    Once you have changed the IP of the name server and after the message update successfully , scroll down a little below where you will see SAVE button , you have to click on it to save the new configurations.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Maning,

    Can you verify if the correct IPv4 address appears in WHM >> Nameserver Record Report ?

    Thank you.
     
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