Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Can Ping a site but can't open by browser.

Discussion in 'General Discussion' started by toriqulislam, Sep 7, 2014.

  1. toriqulislam

    toriqulislam Member

    Joined:
    Jun 2, 2014
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    I can Ping a site but can't open by browser. WHM/cPanel is working fine but can't access any site within this server.

    Any help will be appreciate.

    Thanks,
    Toriqul.
     
    #1 toriqulislam, Sep 7, 2014
  2. mageshm

    mageshm Well-Known Member

    Joined:
    Apr 17, 2014
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Chennai, INDIA
    cPanel Access Level:
    DataCenter Provider
    @toriqulislam,

    Did you checked the DNS records ? If everything correct, the possible cause is below.

    How you are pinging like (Example Domain or example.com). If so check it once whether you have updated correct A record for www because if you set any redirection from example.com to Example Domain you will face this kind of issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 mageshm, Sep 8, 2014
  3. toriqulislam

    toriqulislam Member

    Joined:
    Jun 2, 2014
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    @mageshm

    Thanks for your reply. DNS settings is correct.

    I ping with example.com and I checked that DNS records it's correct. I'm sure there is no wrong value in DNS.

    Please let me know if there anything else I can do.

    Thanks.
     
    #3 toriqulislam, Sep 8, 2014
  4. triantech

    triantech Well-Known Member

    Joined:
    Jul 1, 2014
    Messages:
    143
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Kochi, India, India
    cPanel Access Level:
    Root Administrator
    Hi,

    What do you get when you try to open the URL in a browser ? Is there any error messages ? Does
    the httpd logs show you something with respect to your access ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 triantech, Sep 8, 2014
  5. toriqulislam

    toriqulislam Member

    Joined:
    Jun 2, 2014
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    When trying to access via browser it showing "The webpage is not available"

    Apache logs
    162.xxx.xxx.xxx - - [08/Sep/2014:05:39:24 -0400] "POST /wp-login.php HTTP/1.0" 200 3685
    162.xxx.xxx.xxx - - [08/Sep/2014:05:39:35 -0400] "GET / HTTP/1.0" 200 16951

    I can see this 2 things and it's repeating in almost every seconds. I checked 1st 100 lines.

    Does anyone trying to get into my WordPress website? Is this the reason that I can't access my site?

    Thanks.
     
    #5 toriqulislam, Sep 8, 2014
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,378
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can rebuild the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    Look for any errors, and ensure Apache is running. Also, check to make sure your browser cache is not the cause of the problem.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Sep 8, 2014
  7. toriqulislam

    toriqulislam Member

    Joined:
    Jun 2, 2014
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    Sorry was too busy with other work and finally able to solve my server problem.

    Thanks everyone specially Michael who always helped me out.
     
    #7 toriqulislam, Sep 9, 2014
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,378
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I am happy to see the issue was addressed. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 cPanelMichael, Sep 9, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Ping site can't
  1. Bidi

    Website Flood and with Wordpress PingBack

    Bidi, Jul 5, 2018, in forum: Security
    Replies:
    4
    Views:
    132
    Bidi
    Jul 9, 2018
  2. Harlequin

    Keeping Sites Up To Date

    Harlequin, Dec 6, 2017, in forum: Security
    Replies:
    2
    Views:
    204
    cPanelMichael
    Dec 6, 2017
  3. Ishware

    Can't ping ipv6.google.com - no timeout, no reponse

    Ishware, Jun 17, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    139
    cPanelMichael
    Jun 19, 2018
  4. diracuser

    Disable ping problems

    diracuser, May 22, 2018, in forum: Security
    Replies:
    1
    Views:
    120
    cPanelLauren
    May 22, 2018
  5. toplisek

    SOLVED How much ram your applications could use without swapping

    toplisek, Apr 3, 2018, in forum: Workarounds and Optimization
    Replies:
    2
    Views:
    150
    toplisek
    Apr 11, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice