Can Ping a site but can't open by browser.

toriqulislam

Member
Jun 2, 2014
16
0
1
cPanel Access Level
Root Administrator
Hi,

I can Ping a site but can't open by browser. WHM/cPanel is working fine but can't access any site within this server.

Any help will be appreciate.

Thanks,
Toriqul.
 

mageshm

Well-Known Member
Apr 17, 2014
90
1
6
Chennai, INDIA
cPanel Access Level
DataCenter Provider
@toriqulislam,

Did you checked the DNS records ? If everything correct, the possible cause is below.

How you are pinging like (Example Domain or example.com). If so check it once whether you have updated correct A record for www because if you set any redirection from example.com to Example Domain you will face this kind of issues.
 

toriqulislam

Member
Jun 2, 2014
16
0
1
cPanel Access Level
Root Administrator
@mageshm

Thanks for your reply. DNS settings is correct.

I ping with example.com and I checked that DNS records it's correct. I'm sure there is no wrong value in DNS.

Please let me know if there anything else I can do.

Thanks.
 

toriqulislam

Member
Jun 2, 2014
16
0
1
cPanel Access Level
Root Administrator
Hi,

When trying to access via browser it showing "The webpage is not available"

Apache logs
162.xxx.xxx.xxx - - [08/Sep/2014:05:39:24 -0400] "POST /wp-login.php HTTP/1.0" 200 3685
162.xxx.xxx.xxx - - [08/Sep/2014:05:39:35 -0400] "GET / HTTP/1.0" 200 16951

I can see this 2 things and it's repeating in almost every seconds. I checked 1st 100 lines.

Does anyone trying to get into my WordPress website? Is this the reason that I can't access my site?

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

You can rebuild the Apache configuration file via:

Code:
/scripts/rebuildhttpdconf
Look for any errors, and ensure Apache is running. Also, check to make sure your browser cache is not the cause of the problem.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
I am happy to see the issue was addressed. Thank you for updating us with the outcome.