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Can Ping a site but can't open by browser.

Discussion in 'General Discussion' started by toriqulislam, Sep 7, 2014.

  1. toriqulislam

    toriqulislam Member

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    Hi,

    I can Ping a site but can't open by browser. WHM/cPanel is working fine but can't access any site within this server.

    Any help will be appreciate.

    Thanks,
    Toriqul.
     
    #1 toriqulislam, Sep 7, 2014
  2. mageshm

    mageshm Well-Known Member

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    @toriqulislam,

    Did you checked the DNS records ? If everything correct, the possible cause is below.

    How you are pinging like (Example Domain or example.com). If so check it once whether you have updated correct A record for www because if you set any redirection from example.com to Example Domain you will face this kind of issues.
     
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    #2 mageshm, Sep 8, 2014
  3. toriqulislam

    toriqulislam Member

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    @mageshm

    Thanks for your reply. DNS settings is correct.

    I ping with example.com and I checked that DNS records it's correct. I'm sure there is no wrong value in DNS.

    Please let me know if there anything else I can do.

    Thanks.
     
    #3 toriqulislam, Sep 8, 2014
  4. triantech

    triantech Well-Known Member

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    Hi,

    What do you get when you try to open the URL in a browser ? Is there any error messages ? Does
    the httpd logs show you something with respect to your access ?
     
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    #4 triantech, Sep 8, 2014
  5. toriqulislam

    toriqulislam Member

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    Hi,

    When trying to access via browser it showing "The webpage is not available"

    Apache logs
    162.xxx.xxx.xxx - - [08/Sep/2014:05:39:24 -0400] "POST /wp-login.php HTTP/1.0" 200 3685
    162.xxx.xxx.xxx - - [08/Sep/2014:05:39:35 -0400] "GET / HTTP/1.0" 200 16951

    I can see this 2 things and it's repeating in almost every seconds. I checked 1st 100 lines.

    Does anyone trying to get into my WordPress website? Is this the reason that I can't access my site?

    Thanks.
     
    #5 toriqulislam, Sep 8, 2014
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can rebuild the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    Look for any errors, and ensure Apache is running. Also, check to make sure your browser cache is not the cause of the problem.

    Thank you.
     
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    #6 cPanelMichael, Sep 8, 2014
  7. toriqulislam

    toriqulislam Member

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    Hi,

    Sorry was too busy with other work and finally able to solve my server problem.

    Thanks everyone specially Michael who always helped me out.
     
    #7 toriqulislam, Sep 9, 2014
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue was addressed. Thank you for updating us with the outcome.
     
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    #8 cPanelMichael, Sep 9, 2014
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