The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can receive emails, but not send?

Discussion in 'E-mail Discussions' started by kpmedia, Jan 19, 2015.

  1. kpmedia

    kpmedia Well-Known Member

    Joined:
    Feb 13, 2011
    Messages:
    85
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    USA, Europe
    cPanel Access Level:
    Root Administrator
    It's usually the other way around. :confused:

    It was working fine until maybe 10 minutes ago.
    Only RoundCube works, but not local Outlook or Thunderbird.

    What am I missing here?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    648
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you receive any specific error message? Are you sure there are no new firewall or ISP restrictions on sending that's causing this issue (e.g. can you telnet to port 25 from your workstation)?

    Thank you.
     
  3. kpmedia

    kpmedia Well-Known Member

    Joined:
    Feb 13, 2011
    Messages:
    85
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    USA, Europe
    cPanel Access Level:
    Root Administrator
    No. But it's been slower since Monday night, but it is working now.
    I almost wonder if Outlook was merely timing out. That's my guess now, seeing the slowness.
    The loads look fine.
    Nothing has changed on the server.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    648
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    You may want to review the disk I/O if it happens again to see if that's the culprit for the slowness. This thread may help:

    Troubleshooting High Loads On Linux Servers

    It mentions high loads, but disk I/O is also addressed.

    Thank you.
     
Loading...

Share This Page