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can send emails, cannot receive, always in progress.

Discussion in 'E-mail Discussions' started by Zero.80, Aug 13, 2017.

  1. Zero.80

    Zero.80 Member

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    cPanel team,

    Last week I changed the hostname and I havent been able to send emails ever since... in the beginning I wasnt able to send nor receive, then I changed the hostname back to what it was and reset exim to its default config and then i was able to receive, now I cannot send, all emails say in progress or accepted but nothing arrives to the recipient.

    I already forced cpanel update, twice.

    I was trying to find a default exim file because even after resetting mine to default it doesnt seem to work. I followed this thread SOLVED - Can't send or receive emails but cant find a way to do what they say at the end. "To update, it looks like this issue stemmed from the use of the nosuid mount option on the /usr partition. This mount option prevents Exim from working properly."

    Your help is appreciated.
    Thanks.

    p.s. I already submitted a ticket (8783081) but apparently my server has more issues than a teenager... and its giving so many errors that I cant grant access because of an API failure, I've already followed the documention provided to fix this error but cant make visudo to run properly either.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I see we are working with you to obtain access to the affected server and investigate the issue. I'll monitor the support ticket and update this thread with the outcome once it's complete.

    Thanks!
     
  3. Zero.80

    Zero.80 Member

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    Michael,

    Thx, looking forward to it.
     
  4. Zero.80

    Zero.80 Member

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    hello again, got any news on this? is it because of nosuid?
    Thanks so much.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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