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Can someone confirm this bug?

Discussion in 'General Discussion' started by GOT, Jul 14, 2003.

  1. GOT

    GOT Get Proactive!

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    Create new account, domain.com with username fred.

    Silly client creates a pop account named fred.

    FIRST of all, cpanel ought to gag and error out if a user tries to create a pop account the same as the primary username on the account.

    Needless to sya, this has disasterous results for e-mail and that is understandable, but recovering seems impossible.

    Deleteing the pop account does not result in the mail going back to normal.

    So, worst case, I terminated the account and made a new one. However, the passwords refused to synch up because Fred was not able to connect via ftp.

    I finally had to terminate again and make a new account, this time with a completely different username, and made fred a pop account.

    Anyone seen this kind of thing?

    It would be completely avoided if cpanel would just do a check to make sure that duplicate addresses are not being created!

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  2. ciphervendor

    ciphervendor Well-Known Member

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    Easy solution. Use the first 8 characters or less of your clients domain name as their username. Problem solved.

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  3. Website Rob

    Website Rob Well-Known Member

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    Easy solution, maybe. Security risk, definitely.

    I've long advocated to never use the Domain name in Username as it makes it too easy for anyone trying to hack/crack the account.

    As for the problem mentioned by GotHosting, I would have to agree that some sort of checking, verifing, should be done to prevent duplication. Best bet is to submit a Ticket so DarkOrb becomes aware of the problem.

    I'm thinking the problems you had after re-creation is the fact that WHM/Cpanel does not delete all files/dir. when an account is terminated. If you do a 'locate' using the Username of the deleted account, you will find left overs. They must be removed manually -- this also applies to a 'locate' using the deleted Domain name. Be careful though, if the Domain name is still in use.

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  4. GOT

    GOT Get Proactive!

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    Problem I have with that is that if it is not a user-friendly name, then the mail never gets checked. I've got a couple of users that did that and they never check the e-mail associated with that account, and then they complain when their quota gets exceeded. :)

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  5. GOT

    GOT Get Proactive!

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    Well, and while I have not looked into it, I suspect that it does not clean up the internals of all the files either. I definately feel like there was a password syncing problem at the root of some of this.

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  6. carlaron

    carlaron Well-Known Member

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  7. GOT

    GOT Get Proactive!

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    That is a pretty good idea!
     
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