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Can someone please help me fix my mail accounts

Discussion in 'E-mail Discussions' started by Remy, Jan 16, 2008.

  1. Remy

    Remy Registered

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    A few years ago,. all my mail accounts on my website worked fine,.. then one day many many months ago now, they all stopped working. I have not had a chance to get back in and try and resolve it until now. I cannot for the life of me get them to work. I tried creating a new account and no luck getting that to work either. I have obviously missed something in the instructions. I am getting mail route errors on the new account.

    This is frustrating me to the max because my customers are not able to contact me via any of the emails I have on the site,.via direct links and another via a contact form.

    I would really appreciate it if someone could walk me through the process. I am not usually so computer challenged but this has me stumped.

    Many thanks,
    Remy
     
  2. troxalias

    troxalias Well-Known Member

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    Please provide more details as what is the exact error you get!
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Have you checked the mail logs to see what may be occurring?

    Mail Log Locations (on Linux Systems):

    SMTP and mail delivery:
    /var/log/exim_mainlog
    /var/log/exim_rejectlog
    /var/log/exim_paniclog

    IMAP, POP and SpamAssassin:
    /var/log/maillog
    /var/log/messages
     
    #3 cPanelDavidG, Jan 16, 2008
    Last edited: Jan 16, 2008
  4. Arhineus

    Arhineus Well-Known Member

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    Dumb questions, but is your mail service running?
     
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