Can someone please help me fix my mail accounts


Jan 15, 2008
A few years ago,. all my mail accounts on my website worked fine,.. then one day many many months ago now, they all stopped working. I have not had a chance to get back in and try and resolve it until now. I cannot for the life of me get them to work. I tried creating a new account and no luck getting that to work either. I have obviously missed something in the instructions. I am getting mail route errors on the new account.

This is frustrating me to the max because my customers are not able to contact me via any of the emails I have on the site,.via direct links and another via a contact form.

I would really appreciate it if someone could walk me through the process. I am not usually so computer challenged but this has me stumped.

Many thanks,


Technical Product Specialist
Nov 29, 2006
Houston, TX
cPanel Access Level
Root Administrator
Have you checked the mail logs to see what may be occurring?

Mail Log Locations (on Linux Systems):

SMTP and mail delivery:

IMAP, POP and SpamAssassin:
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