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Can you sync a cpanel license without SSH?

Discussion in 'General Discussion' started by WebHostPro, Sep 18, 2017.

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  1. WebHostPro

    WebHostPro Well-Known Member
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    Hi, I don't seem to have SSH access to a server that I need to have the cPanel license synced on.

    Is there a URL or way from the GUI?
     
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    #1 WebHostPro, Sep 18, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Are you able to access the server via Web Host Manager? If so, you should be able to update cPanel using "WHM Home » cPanel » Upgrade to Latest Version" to initiate the license check. Or, if you need to restore a default instance of SSH, you can use the safesshrestart Autofixer documented at:

    WHM FAQ - Version 66 Documentation - cPanel Documentation

    Otherwise, if the license issue is preventing access to WHM, you'd need to access the server via another method (e.g. console access) to run the license update command.

    Thank you.
     
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    #2 cPanelMichael, Sep 19, 2017
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