Cancelled Account?

[teck]

In &View Bandwidth Usage& in WHM, I duplicate entries. The first column should be user but I have domain names there. Then the next column has cancelled account when they are not cancelled. Whats wrong here?

 

[Domenico]

I have the same for some accounts but they do work fine.

Yes, what is wrong here?

 

[teck]

Scared the hell out of me when I saw cancelled accounts..

 

[Elena]

lol, this scared me this morning too so I asked around and almost everyone I know with a cpanel server has this also. I guess when the new user collumn was added in something wack-o happened. The only thing that got me kind of annoyed by it was that it doubled the total because it's counting all the bandwidth even for the ones that show cancelled.

 

[bdraco]

[quote:2312577245][i:2312577245]Originally posted by Elena[/i:2312577245]

lol, this scared me this morning too so I asked around and almost everyone I know with a cpanel server has this also. I guess when the new user collumn was added in something wack-o happened. The only thing that got me kind of annoyed by it was that it doubled the total because it's counting all the bandwidth even for the ones that show cancelled.[/quote:2312577245]


We are changing the way WHM displays bandwidth... once the update finishes assembling you should be able to see each what each subdomain is using instead of them all getting lumped into in main domain...

 

[Elena]

Oh that's cool. Hey, I had a question about bandwidth.. WHM now says &This is ONLY http,ftp and pop traffic& is this statement true? VO told me that it's not and well because of that I got stuck with a bit higher bill than expected last month.. any way for WHM and cpanel (so the client knows they are using up the real amount of bandwidth) to track all bandwidth correctly? :p