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Cannot access cPanel with root user

Discussion in 'General Discussion' started by Legeni, Apr 5, 2016.

  1. Legeni

    Legeni Registered

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    Hello

    I have reset my server at old date, but now now when i try to access in cpanet with root user I recieve this message :"Invalid login"

    Please can you help what can i do to solve it
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    The "root" user is reserved for Web Host Manager or SSH. You must access cPanel with the individual account username generated during the creation of the cPanel account.

    Thank you.
     
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