Cannot access cPanel with root user

L

Legeni

Registered
Apr 5, 2016
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0
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Yaounde
cPanel Access Level
Root Administrator
Hello

I have reset my server at old date, but now now when i try to access in cpanet with root user I recieve this message :"Invalid login"

Please can you help what can i do to solve it
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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2,260
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Legeni said:
I have reset my server at old date, but now now when i try to access in cpanet with root user I recieve this message :"Invalid login"
Click to expand...
Hello :)

The "root" user is reserved for Web Host Manager or SSH. You must access cPanel with the individual account username generated during the creation of the cPanel account.

Thank you.
 
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