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Cannot Access Editors from Nav Bar, Can from Right-Click Menu

Discussion in 'General Discussion' started by forwardgear, Nov 25, 2009.

  1. forwardgear

    forwardgear Registered

    Nov 25, 2009
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    Hi all,

    I have added an account with cPanel after years of using GoDaddy's proprietary panel.

    When in the cPanel File Manager (looks like cPanel 10), I can only invoke the file editor by using the right-click menu. When I select a file and try to invoke either the text Editor or Code Editor, the load progress bar appears and the interface hangs at that point.

    I tested the same issue with the cPanel demo version and the nav bar buttons worked fine after I added the domain to my popup filter.

    Why will my host's nav bar buttons result in a freeze, but the right-click menu works fine?



    Firefox 3.5.5
    Windows Vista Home Premium
    #1 forwardgear, Nov 25, 2009
    Last edited: Nov 25, 2009
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Nov 5, 2008
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    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    I would ask the host to ensure they are using the latest version of cPanel/WHM for the respective build tree the server is configured to use, such as STABLE, RELEASE, CURRENT, or EDGE, as seen via our downloads site with build version information:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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