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Cannot access the domain name directly but can access with ~domainusername

Discussion in 'General Discussion' started by arbabnazar, Jan 23, 2013.

  1. arbabnazar

    arbabnazar Registered

    Jan 23, 2013
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    let's suppose, I have created an account using the WHM for the domain and configure it's A record that point to it's ip but the problem is this, i can't access this domain directly, but i can access it like this: ------------ Working Fine! ------------------ Didn't work

    Please tell me, how i can configure it that i can access it using instead of

    thanks in advance!
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Re: Cannot access the domain name directly but can access with ~domainusern

    Hello :)

    You will need to assign the domain name name servers that point to your server at the domain registrar of the domain name. You may also have to register private name servers at the registrar if you have not already done so. This is documented at the following URL for the most common registrars:

    Register Private Name Server

    Thank you.
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