Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cannot access to users' CPanel with root password

Discussion in 'General Discussion' started by luna, Mar 19, 2004.

  1. luna

    luna Active Member

    Joined:
    Dec 27, 2003
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    156
    Hello,

    I cannot login clients' CPanel with my root password.:eek:
    My root password is working fine for SSH and WHM.

    My WHM & Cpanel version is 9.1.0-S93.
    Does anybody have any idea or experience what is causing this?

    It's so wierd.:confused:
     
  2. Website Rob

    Website Rob Well-Known Member

    Joined:
    Mar 23, 2002
    Messages:
    1,505
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    Alberta, Canada
    cPanel Access Level:
    Root Administrator
    Yeah, it is weird. That's why I would double check the ID & PW used to login.
     
  3. nickn

    nickn Well-Known Member
    PartnerNOC

    Joined:
    Jun 15, 2003
    Messages:
    619
    Likes Received:
    1
    Trophy Points:
    168
    You also might clear your cookies and what not, I've had issues with browsers saving passwords before when I didn't even realize it :)
     
  4. luna

    luna Active Member

    Joined:
    Dec 27, 2003
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    156
    Hello,

    The only things I can think is I'm disabling direct root login for sshd and using RVSkin for CPanel.

    Can these cause this problem?

    Best Regards,
     
  5. luna

    luna Active Member

    Joined:
    Dec 27, 2003
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    156
    Thanks everyone!!

    It's resolved.

    I could login with a user's ID and root password.
    Is it supposed to login user's Cpanel?

    I'm a newbie about CPanel.

    Anyway thanks!! :p
     
Loading...

Share This Page