cannot access to users' CPanel with root password

luna

Active Member
Dec 27, 2003
38
0
156
Hello,

I cannot login clients' CPanel with my root password.:eek:
My root password is working fine for SSH and WHM.

My WHM & Cpanel version is 9.1.0-S93.
Does anybody have any idea or experience what is causing this?

It's so wierd.:confused:
 

Website Rob

Well-Known Member
Mar 23, 2002
1,501
1
318
Alberta, Canada
cPanel Access Level
Root Administrator
Yeah, it is weird. That's why I would double check the ID & PW used to login.
 

nickn

Well-Known Member
PartnerNOC
Jun 15, 2003
616
1
168
You also might clear your cookies and what not, I've had issues with browsers saving passwords before when I didn't even realize it :)
 

luna

Active Member
Dec 27, 2003
38
0
156
Hello,

The only things I can think is I'm disabling direct root login for sshd and using RVSkin for CPanel.

Can these cause this problem?

Best Regards,
 

luna

Active Member
Dec 27, 2003
38
0
156
Thanks everyone!!

It's resolved.

I could login with a user's ID and root password.
Is it supposed to login user's Cpanel?

I'm a newbie about CPanel.

Anyway thanks!! :p