The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cannot add cron job via interface for a specific account

Discussion in 'General Discussion' started by lloyd252, Jan 24, 2012.

  1. lloyd252

    lloyd252 Member

    Joined:
    Sep 24, 2010
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    51
    I'm running WHM 11.28.83 as the server admin. For one particular account I cannot add a cron job via the interface (advanced area). I can click on Standard or Advanced. But on Standard I get some of the Help text and then "<!-- " and on Advanced I get just the word help. I tried using both the admin and user interface but they both have the same problem.

    Any suggestions?
     
    #1 lloyd252, Jan 24, 2012
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    24
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please check the cPanel error logs when viewing that area. The logs are at /usr/local/cpanel/logs/error_log location and you could run a command in root SSH like the following to check the log:

    Code:
    tail -fn0 /usr/local/cpanel/logs/error_log
    Additionally, 11.28 is relatively old. I would highly suggest updating to 11.30 on the machine using "/scripts/upcp --force"

    Finally, are you using a theme other than x3 on the account? If you were using x or another theme than x3, it is likely that the theme itself is the issue.
     
    #2 cPanelTristan, Jan 25, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Cannot cron interface
  1. leonep

    Cron Job You cannot run this code as root

    leonep, Feb 11, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    163
    cPanelMichael
    Feb 14, 2017
  2. moll-User

    Cannot start session without errors

    moll-User, Jul 8, 2017, in forum: Database Discussions
    Replies:
    1
    Views:
    85
    Infopro
    Jul 8, 2017
  3. Yusa

    Cannot Sent Email

    Yusa, Jul 6, 2017, in forum: E-mail Discussions
    Replies:
    3
    Views:
    76
    cPanelMichael
    Jul 6, 2017
  4. BeHost

    SOLVED The DNS address of the server cannot be found after installing cPanel

    BeHost, Jul 5, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    11
    Views:
    187
    cPanelMichael
    Jul 6, 2017
  5. harkirat20

    SOLVED Cannot connect to cPanel Ports open

    harkirat20, Jun 19, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    2
    Views:
    123
    harkirat20
    Jun 19, 2017

Share This Page