Cannot change user PHP version in WHM

[nyjimbo]

When trying to change certain users PHP version in WHM multi PHP manager it comes up with a long string of Errors. Ill show them below. let me know if anybody knows what to do with this , thank you.

Error: (XID ut4ajn) 1 error occurred: Error #1: The system failed to apply the “PHP” version to “domain.com”: Cpanel::Exception::IO::FileLockError/(XID r3ranr) The system failed to lock the file “/home2/username/public_html/.htaccess” (as EUID: 1236, EGID: 1238 1238) because of the following error: Permission denied at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 165. Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::Raw", "path", "/home2/username/public_html/.htaccess", "permissions", 420, "restore_original_permissions", 1) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 191

 

[quietFinn]

Seems you must change permissions of file /home2/ninisdaycare/public_html/.htaccess, I belive 644 would be right.

 

[vacancy]

Hi

Yes, as quietFinn said, your .htaccess file has a write permission problem. When you want to change the php version, cpanel adds code to the .htaccess file, if there is a problem with the write permissions of your .htaccess file, the operation will not be performed.

After making the chmod settings, also check your ownership settings.

You can fix the ownerships if you run chown -R username:username /home2/username/public_html/.htaccess command.

 

[cPRex]

Hey there! This looks like an issue with the permissions on either /home2/username, /home2/username/public_html, or the .htaccess file itself. Can you check the permissions and ownership of those areas and make sure they are correct?

 

[nyjimbo]

Okay thank you it looks like that was it. For some reason a few of the htaccess files are also screwed on other accounts. I'm not sure why but they had root.root as ownership

 

[cPRex]

That's definitely odd, but I'm glad that's all that's all it was!