cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,872
907
313
cPanel Access Level
Root Administrator
Do you have root access to the server? Your profile indicates you just have cPanel access, so you may need to contact your hosting provider or datacenter to have them check on the file in that directory to see why you can not remove them. They could have odd ownership or permissions that keep them from being deleted.