Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Cannot connect to cPanel Ports open

Discussion in 'Bind / DNS / Nameserver Issues' started by harkirat20, Jun 19, 2017.

  1. harkirat20

    harkirat20 Registered

    Joined:
    Jun 19, 2017
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    india
    cPanel Access Level:
    Root Administrator
    hello,

    My server has wordpress installed. i was working on it normally and suddenly from afternoon the website has stopped responding. Along with it ftp, accessing whm, cpanel, website frontend, results in just a waiting/connecting mode.
    Only SSH works
    Some things i tried -
    checked all respective ports are open and working -
    restarted my VM multiple times.
    My SSL from godaddy was supposed to expire today. But after this problem i successfully installed letsencrypt ssl using SSH. (however, i got a cannot map to 443 in ip4 and ip6 error. restarted Apache too)

    I am desperate and have no idea what to do now. Any help will be greatly appreciated.
    Thanks a lot everyone.
     
    #1 harkirat20, Jun 19, 2017
    Last edited by a moderator: Jun 19, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,745
    Likes Received:
    311
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You've got some sort of issue with your domain name. Your server comes up on the IP address for me:
    Code:
    https:xxx.xxx.xxx:2087
    IP and domain name now removed from your post above.
     
  3. harkirat20

    harkirat20 Registered

    Joined:
    Jun 19, 2017
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    india
    cPanel Access Level:
    Root Administrator
    thank you. the issue has been resolved.
    basically, azure had somehow changed ip of my VM ! never expected this.
    reconfigured license of whm and everything works fine.
     
    Infopro likes this.
Loading...

Share This Page