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cannot connect to new account-help please!

Discussion in 'General Discussion' started by busterkat, Aug 20, 2007.

  1. busterkat

    busterkat Active Member

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    #1 busterkat, Aug 20, 2007
    Last edited: Aug 20, 2007
  2. koolcards

    koolcards Well-Known Member

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    https://74.53.250.50:2083/login/?se...mdx8PC9VfAGPTNFcVeLXNkf_XZEFB2UKNheT0Q3Ejfju7

    loads fine for me although gives a couple SSL cert warnings (belongs to hms1.theplanet.host).

    Welcome new.com!
    Kernel version 2.6.9-55.0.2.ELsmp
    Machine Type x86_64
    cPanel Version 11.10.0-RELEASE 16448
    Theme cPanel X v2.6.0

    But it should show your host name rather than the IP address (74.53.250.50) in all of it's URL's. It doesn't appear you have much configured on this machine as yet.
     
  3. bodhost.com

    bodhost.com Active Member

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    Works fine for me. Check in the certificates from your end.
     
  4. Krisiun

    Krisiun Member

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    Works fine for me too.
     
  5. busterkat

    busterkat Active Member

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    I just got this server recently so I am just configuring it now. I have been using shared hosting for years so I have a steep learning curve ahead for managing my own server.

    A lot of my connection problems have so far been firewall/ports setup locally. Where can I find a definitive listing of what ports I must have open? I don't see that in the documentation.
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Check out this entry in the FAQ:

    http://faq.cpanel.net/show.cgi?qa=104689180407630
     
  7. busterkat

    busterkat Active Member

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    Thankyou!!!


    How does this apply to running remotely (not physically on server)?
     
    #7 busterkat, Aug 21, 2007
    Last edited: Aug 21, 2007
  8. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Can you clarify what you mean by this inquiry?
     
  9. busterkat

    busterkat Active Member

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    I mean when you are using cpanel/whm via a pc/router/firewall external to the network in which you have your server.

    Like when working outside of the server's noc.
     
  10. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The port numbers in the FAQ are for the cPanel/WHM server itself. If you are administering the server from a home computer, typically you only need ports 2082 and 2086 (or if you're using HTTPS: 2083 and 2087) open to access the cPanel and WHM interfaces respectively. Of course, to use other things like webmail and Webdisk (DAV), you will need to open the appropriate ports through your firewall.
     
  11. bodhost.com

    bodhost.com Active Member

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    Well, in simple if you need to access. Then simply use the browser to login to your WHM and cPanel :)
     
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