cannot copy database in phpmyadmin as user or reseller

sibony88

Registered
Mar 29, 2020
3
0
1
israel
cPanel Access Level
Root Administrator
hi, I cannot copy database in phpmyadmin as the user or reseller, error "see attached" ,
after the error acord i can see the copied database but it is empty.
if im using phpmyadmin in the whm server as root the db coopy work fine
 

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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
1,971
363
cPanel Access Level
Root Administrator
Hey there! Inside cPanel, I did the following with both an empty database, and a database full of information:

-opened PHPMyAdmin
-selected the database I'm working with
-went to the Operations tab
-used the copy function and entered the database name in username_dbname format
-confirmed the database copied

Both of those worked well and all data was copied.

Did you confirm the database name that you chose was the same name as the cPanel user you're working with? Were there any additional errors in the cPanel error_log or the MySQL error log on the machine?