Hi,
Newly created CPanel server. Just has 2-3 accounts at the moment. Trying to create a domain alias but it renders out an error about DNS and IP issue(s).
"There was an error when the system attempted to create the alias. (XID sc6458) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface."
There is a DNS already created for the said domain and is pointed to the said server. Server has a shared IP. Not sure what we might have missed when creating the CPanel server. Any thoughts?
Newly created CPanel server. Just has 2-3 accounts at the moment. Trying to create a domain alias but it renders out an error about DNS and IP issue(s).
"There was an error when the system attempted to create the alias. (XID sc6458) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface."
There is a DNS already created for the said domain and is pointed to the said server. Server has a shared IP. Not sure what we might have missed when creating the CPanel server. Any thoughts?