Cannot create reseller account by using WHMCS module

designmania

Member
Nov 10, 2011
12
0
51
cPanel Access Level
Root Administrator
Hi,

I tried to use WHMCS to automatically setup the reseller account under WHM but it failed. I got below error message when viewing the module log under WHMCS. Does anyone have idea what's wrong with my system setting? Is there any other configurations that need to done in order to setup the reseller account by using WHMCS automatically? Thank you.


Action: setupreseller

Request: /xml-api/setupreseller?user=domainname&makeowner=0

Response:
Array
(
[SETUPRESELLER] => Array
(
[STATUS] => 0
[STATUSMSG] => Permission Denied
)

)
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Have you contacted WHMCS about the issue? They are a different company and have their own support avenues:

WHMCS Forums