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Cannot create reseller account by using WHMCS module

Discussion in 'General Discussion' started by designmania, Jun 29, 2012.

  1. designmania

    designmania Member

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    Hi,

    I tried to use WHMCS to automatically setup the reseller account under WHM but it failed. I got below error message when viewing the module log under WHMCS. Does anyone have idea what's wrong with my system setting? Is there any other configurations that need to done in order to setup the reseller account by using WHMCS automatically? Thank you.


    Action: setupreseller

    Request: /xml-api/setupreseller?user=domainname&makeowner=0

    Response:
    Array
    (
    [SETUPRESELLER] => Array
    (
    [STATUS] => 0
    [STATUSMSG] => Permission Denied
    )

    )
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Have you contacted WHMCS about the issue? They are a different company and have their own support avenues:

    WHMCS Forums
     
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