Cannot delete domain DNS after Package termination

hehehuhu

Registered
Sep 4, 2017
2
1
3
Hungary
cPanel Access Level
Root Administrator
Hy guys!

I've a bit of problem whit my WHMCS system. When I terminate a hosting package in WHMCS (whit the "Terminate" button), the system say:
"
Module Command Error
An unknown error occurred
"

The termination process fully occured, but the domain DNS doesn't deleted after this "termiante" process.

For few minutes, I see the account () in the "List Accounts" menu in WHM, and I see the account in the "Terminate Accounts" menu in WHM. After few minutes, I can't see the account in this sections, but the DNS is available in the "Edit DNS Zone" menu.

Do you know anysolution for this problem? Why the DNS cannot deleting, when I click "Terminate" button?
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

If you see a module error it means that the account with which you have intergrated your WHMCS with your cPanel has restricted previledges. Check what user you are integrated with and then assign full previledges or appropriate previledges to that user..