Cannot delete FTP accounts with special characters

lvt

Well-Known Member
May 23, 2009
49
0
56
cPanel Access Level
Reseller Owner
I have some FTP accounts that I can't delete because theirs names contain special characters (&é"'(--)), these accounts are created via API calls so cPanel didn't valid the account names.

I have tried to set quota to zero but without success (normally it works for deleting anonymous accounts), can you please tell me how to remove these accounts (I have accessto both cPanel and WHM).

Thanks.
 

SB-Nick

Well-Known Member
Aug 26, 2008
175
9
68
cPanel Access Level
Root Administrator
Hey,

Im not sure which FTP daemon are you using, but you may disable/remove the FTP account by looking at the username file owning the domain name in /etc/proftpd/
 

lvt

Well-Known Member
May 23, 2009
49
0
56
cPanel Access Level
Reseller Owner
Hey,

Im not sure which FTP daemon are you using, but you may disable/remove the FTP account by looking at the username file owning the domain name in /etc/proftpd/
Thanks for your suggestion but I don't have root access to the server.