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cannot delete packages for reseller account

Discussion in 'General Discussion' started by Zion Ahead, Feb 2, 2007.

  1. Zion Ahead

    Zion Ahead Well-Known Member

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    I tried to remove packages for a newly transferred reseller account and it shows me this:

    An error occurred while attempting to delete the package: No such file or directory

    When creating a new account under reseller's whm, it shows:

    "You do not have access to create that package (pagepage_(1) Copper"

    What should I do to rectify?
     
  2. Keegan

    Keegan Well-Known Member

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    cPanel Access Level:
    DataCenter Provider
    Maybe quota is too low?
     
  3. jayh38

    jayh38 Well-Known Member

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    I assume you want to remove packages that were offered on the resellers previous service.

    Look in /var/cpanel/packages and delete the resellers packages that you do not want. They will start with their user name. username_packagename
     
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