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Cannot edit Settings on Existing packages

Discussion in 'General Discussion' started by earthrat, Sep 29, 2015.

  1. earthrat

    earthrat Active Member

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    I found a really old forum post that talks about this issue with a reply saying it was fixed. Sorry to disappoint but it has not been fixed.

    https://forums.cpanel.net/threads/p...ed-ip-in-package-manager-in-whm-11-34.302471/

    When I click to edit a package I should be able to edit all the parameters. I have a basic package I created and I would never set it with an option for a dedicated IP. However that is what is setup for it and unfortunately the option to uncheck this is greyed out and I have no control. Seems odd that it would be part of the option to edit with no control to edit.

    So if I have an existing package and do not wish when an account is created with it to find and use a the first free IP it finds, how do I set it so it goes into the shared IP pool where it used to go before cPanel was updated?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. earthrat

    earthrat Active Member

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    Yes, I am logged in as Root. I was logged in as Root when I created the packages too.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's by design the "Dedicated IP" attribute can only be modified when creating the package, and is not an attribute you can edit at a later time. The workaround to this is to create a new package with the value you prefer, and then update your accounts to that new package via:

    "WHM Home » Multi Account Functions » Modify/Upgrade Multiple Accounts"

    Thank you.
     
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