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Cannot enable Zip extension in cPanel

Discussion in 'EasyApache' started by Ahsan Jamal, Aug 23, 2017.

  1. Ahsan Jamal

    Ahsan Jamal Registered

    Aug 23, 2017
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    cPanel Access Level:
    Website Owner
    I am developing a Wordpress website which requires zip extension to process data. But I am not able to get Zip extension working. I sought many solutions online to fix this problem, almost all of them said that I have to enable zip extension from the Cpanel of the server by changing the php version or using EasyApache from WHM. But I cannot find any of these options in my cpanel. I have also installed Archive_Zip from PHP PEAR package manager but still no luck. Following is the information about my server:

    Cpanel : 4.0 (build 36), Apache Version 2.4.27, PHP Version 5.6.31

    How can I solve this issue ?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator

    Your access level is listed as "Website Owner". Thus, without root access to the server, you'd need to contact your web hosting provider to see if they can enable the Zip PHP module.

    Thank you.
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