Cannot establish a FTP connection

cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
3,045
381
243
cPanel Access Level
Root Administrator
Hey there! Can you let me know the specific error you're seeing?

One of the most common issues is that the passive FTP ports aren't open in the server's firewall. If that sounds like it could be your issue, can you check this guide for additional details?

support.cpanel.net

Passive FTP Issues

When entering passive mode, there are some common errors seen. Most commonly, a failure to connect to the server results in a timeout with a log similar to this: Status: Resolving address of $f...
support.cpanel.net support.cpanel.net

Doing that may resolve the problems you're seeing, but let me know if that doesn't work.
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
M Cannot expose docker to port 443 as httpd is already running on on it Web Servers and Applications 3
J Cannot change ownership of 'public_html' Web Servers and Applications 1
T Service Pending and Web Service UP, but the website cannot be accessed Web Servers and Applications 6
A PHP Startup: Unable to load dynamic library '*' cannot open shared object file: Too many open files in system) Web Servers and Applications 9
L [jailed shell]mmap() failed: [12] Cannot allocate memory Web Servers and Applications 8
Similar threads
Cannot expose docker to port 443 as httpd is already running on on it
Cannot change ownership of 'public_html'
Service Pending and Web Service UP, but the website cannot be accessed
PHP Startup: Unable to load dynamic library '*' cannot open shared object file: Too many open files in system)
[jailed shell]mmap() failed: [12] Cannot allocate memory
Top Bottom