Cannot find backup and no backup going to Amazon S3.

Dad123456789

Registered
Oct 21, 2014
3
0
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cPanel Access Level
Website Owner
The standard backup system as well as the legacy backup system have been enabled. Two problems I have are that I cannot find the local copies of backups that have automatically been created and backups to Amazon S3 do also not occur. Two log files I have received are as follows:

Code:
/bin/gtar: Removing leading `/' from member names
/bin/gtar: /var/lib/mysql/mysql.sock: socket ignored
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: /var/cpanel/dnsadmin/sock: socket ignored
/bin/gtar: Removing leading `/' from hard link targets
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
[backup] System backups will not be uploaded to any remote destinations
and

Code:
[cpbackup] Setting I/O priority to reduce system load: best-effort: prio 3
[cpbackup] Starting full MySQL database backups
/bin/gtar: Removing leading `/' from member names
/bin/gtar: /var/lib/mysql/mysql.sock: socket ignored
[cpbackup] The following backups will be updated: daily
[cpbackup] Running dir & file backup with target : /backup/cpbackup/daily
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: /var/cpanel/dnsadmin/sock: socket ignored
/bin/gtar: Removing leading `/' from hard link targets
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
[cpbackup] Running account backup with target : /backup/cpbackup/daily
[cpbackup] Completed at Mon Oct 20 01:00:34 2014
Under Backup Configuration in WHM I have:
Code:
Backup status: Enable.
Backup Type: Compressed.
Maximum Timeout Destination: 2700 seconds.
Backup Daily: Everyday Selected.
Backup Accounts: Selected.
Select Users: Legacy and Other both On.
Backup Suspended Accounts: Disable.
Backup Access Logs: Enable.
Backup Bandwidth Data: Enable.
Use Local DNS: Disable.
Databases: Entire mySql Directory.
Default Backup Directory: /backup
Retain backups in the default backup directory: Selected.
Mount backup drive as needed: Disable.
Amazon S3 account details are entered and validated.
Legacy Backup is also enabled with similar settings.
Code:
[email protected] [~]# grep -H '' /usr/local/cpanel/version /var/cpanel/envtype
/usr/local/cpanel/version:11.44.1.18
/var/cpanel/envtype:standard
[email protected] [~]# cat /etc/cpbackup.conf
BACKUPFTPHOST 
DIEIFNOTMOUNTED no
GZIPRSYNCOPTS --rsyncable
BACKUPACCTS yes
LINKDEST no
BACKUPFILES yes
BACKUPDAYS 0,1,2,3,4,5,6
BACKUPTYPE normal
BACKUPRETWEEKLY 0
COMPRESSACCTS yes
BACKUPFTPUSER root
BACKUPMOUNT no
LOCALZONESONLY no
BACKUP2 yes
BACKUPRETDAILY 1
BACKUPFTPTIMEOUT 120
POSTBACKUP 0
BACKUPDIR /backup/legacy/
MYSQLBACKUP dir
BACKUPINT daily
BACKUPBWDATA yes
BACKUPFTPDIR 
BACKUPINC no
BACKUPENABLE yes
PREBACKUP 0
BACKUPRETMONTHLY 0
BACKUPLOGS no
BACKUPFTPPASSIVE yes
BACKUPCHECK yes
Code:
[email protected] [~]# zgrep cpbackup /var/log/cron*
/var/log/cron:Oct 20 01:00:02 main CROND[12988]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron:Oct 21 01:00:01 main CROND[29968]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141012:Oct 11 01:00:01 ip-72-167-34-162 CROND[3231]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141012:Oct 12 01:00:02 main CROND[3230]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 13 01:00:01 main CROND[16187]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 14 01:00:01 main CROND[2296]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 15 01:00:01 main CROND[23457]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 16 01:00:01 main CROND[11440]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 17 01:00:01 main CROND[27526]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 18 01:00:02 main CROND[10531]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
/var/log/cron-20141019:Oct 19 01:00:01 main CROND[25938]: (root) CMD (/usr/local/cpanel/scripts/cpbackup)
[email protected] [~]# # crontab -l -u root | grep cpbackup
[email protected] [~]# /etc/init.d/crond status
crond (pid 1915) is running...
[email protected] [~]# chkconfig --list crond
crond 0:eek:ff 1:eek:ff 2:eek:n 3:eek:n 4:eek:n 5:eek:n 6:eek:ff
[email protected] [~]#
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Hello :)

Please browse to:

"WHM Home » Backup » Backup User Selection"

Ensure that backups are enabled for your users.

Thank you.
 

Dad123456789

Registered
Oct 21, 2014
3
0
1
cPanel Access Level
Website Owner
Just an update. I can now see my first backup going into my Amazon S3 bucket but I still can't find any backups via ssh. It's probably something I'm missing but I cannot find any trace of a backup via SSH. Both the back and legacy backup system are enabled via WHM.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Feel free to open a support ticket using the link in my signature if you want us to take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.