Cannot find my backup Folder

[ddigital604]

Hey everyone! I've been going through the forum but have not been able to find what I'm looking for. Keep in mind, I'm not an experienced CPANEL\WHM user, but have a server that I use to host a few accounts\websites.

I had some assistance some time ago from a friend helping me set up a secondary drive on my server /home2, to store backups on.I've now run into an issue where a large dev site was left "on" for backups and backed up every day filling up my drive. (thats been turned off now that I found it), but for the life of me I cannot find the backup files so I can delete them!

Here's what I can see and what I know.

In backup configuration, I've setup remote (google drive) backups and those are working fine. The default backup directory (absolute path) is set to /backup and the backup staging directory is also set to /backup.

Backups are set to daily, and to retention is set at 4.

I have two drives. Home and Home2. Through the console I can see that both have a "backup" folder, but neither have any back up files in them.

Looking at the latest backup log file here - /usr/local/cpanel/logs/cpbackup , I can see the following:

Successfully backed up account "sitename" to "/backup/2020-12-30/accounts"

Any insight or tips would be appreciated!

 

[cPRex]

Hey there! It sounds like the backups are being written to "/backup" which is just another directory at the same level as /home and /home2. You'd need SSH access to the server to see /backup, but typing in "cd /backup" in the terminal should move you to the correct location where you'll be able to see that data.

Can you try that and let me know if that works?

 

[ddigital604]

Thanks for the response!

Unfortunately in the /backup folder there are not any files! Its really strange.

 

[cPRex]

I see your profile says you have root access to the system - if that's correct, feel free to submit a ticket to our team and we can check it on our end :D