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Cannot get on my cpanel [moved]

Discussion in 'General Discussion' started by HelenT, Feb 2, 2006.

  1. HelenT

    HelenT Registered

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    Cannot get on my cpanel

    I'm hoping one or more of you can help me. I'm at my wits end. I've finally been able to get on cpanel at *work* but still cannot get to it at home. It keeps on coming up as not found. I'm guessing that there is some setting or whatever on my home network that is stopping me from reaching even the login box.

    I've tried changing internet options, disabling the firewall and I even downloaded firefox to see if that made a difference. None of it is working.

    Please, please can anyone offer any help?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'd suggest finding out what your IP is and contact your hosting provider with it. Sounds like you may be blocked by a firewall serverside.
     
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  3. Murtaza_t

    Murtaza_t Well-Known Member

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    The best way is to get a trace route from your home computer, that will tell you exactly where you are blocked.
     
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  4. S-Combs

    S-Combs Well-Known Member

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    Can you access your web site itself from home? If not; Try accessing your site & cpanel from this or another proxy service from home..
    http://www.the-cloak.com/login.html

    If you can connect this way then it more than likely means your home IP has been blocked by the server's firewall.

    If you can view your site but not cpanel then it is probably a port blocking issue within your router/firewall or ISP
     
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