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cannot increase disk space "quota "

Discussion in 'General Discussion' started by eng.hanan, Apr 2, 2013.

  1. eng.hanan

    eng.hanan Registered

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    good evening ,, im trying to increase the disk space of one of my websites but it giving me this error

    " Disk space modification failed: You only have 7153 megabytes remaining, and this account modification requires 11000 megabytes. "

    i know i still have space in the server ,, it's unlimited ,,, but why i cant increase the space ,, it's urgent because the website disk space usage is over quota

    please help
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to contact your Hosting Provider about this. Or look for old backups and other files you can download off the server to free up space:
    Disk Space Usage - cPanel Documentation

    There are limits to unlimited it seems.
     
  3. eng.hanan

    eng.hanan Registered

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    no i can update some other websites on the same server only this one is giving me this message ,, though it was 13000 before i change it down to 7000 and now i wanted back to 13000 but i cant
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    As a Reseller your overall quota may be limited. Your Hosting Provider would know more about this than anyone on these forums.
     
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