Cannot Install Cpanel - Error The system could not fetch the fix-cpanel-perl.xz.asc

jpags.me

Registered
Dec 6, 2019
1
0
1
PH
cPanel Access Level
Root Administrator
I have been trying to install the Cpanel for this VPS but I keep on having this error. Can someone help me on this?

sh latest
Verifying archive integrity... All good.
Uncompressing cPanel & WHM Installer......
____ _
| _ \ _ _ _ __ _| |
/ __| |) / _` | ' \ / _ \ |
| (__| __/ (| | | | | _/ |
\|| \,|| ||\__|_|

Installer Version v00093 rdc03e51001a51bfec60977537397c1dd04001bc5

Beginning main installation.
2019-12-06 02:10:18 930 [6738] ( INFO): cPanel & WHM installation started at: Fri Dec 6 02:10:18 2019!
2019-12-06 02:10:18 931 [6738] ( INFO): This installation will require 10-50 minutes, depending on your hardware and network.
2019-12-06 02:10:18 932 [6738] ( INFO): Now is the time to go get another cup of coffee/jolt.
2019-12-06 02:10:18 933 [6738] ( INFO): The install will log to the /var/log/cpanel-install.log file.
2019-12-06 02:10:18 934 [6738] ( INFO):
2019-12-06 02:10:18 935 [6738] ( INFO): Beginning Installation v3...
2019-12-06 02:10:19 579 [6738] (DEBUG): Detected distro “centos-release”, version “7.4”, arch “x86_64”
2019-12-06 02:10:19 603 [6738] ( INFO): CentOS 7.4 (Linux) detected!
2019-12-06 02:10:19 619 [6738] ( INFO): Checking RAM now...
2019-12-06 02:10:19 679 [6738] ( INFO): Validating that the system hostname ('vps37151.inmotionhosting.com') is a FQDN...
2019-12-06 02:10:19 703 [6738] ( INFO): Checking for NetworkManager now...
2019-12-06 02:10:19 728 [6738] ( INFO): NetworkManager is not installed.
2019-12-06 02:10:19 823 [6738] ( INFO): Checking for any control panels...
2019-12-06 02:10:19 715 [6738] ( INFO): Checking for essential system files...
2019-12-06 02:10:19 186 [6738] ( INFO): Running health checks prior to start.
2019-12-06 02:10:19 1247 [6738] ( INFO): Validating whether the system can look up domains...
2019-12-06 02:10:19 1254 [6738] (DEBUG): Testing httpupdate.cpanel.net...
2019-12-06 02:10:19 1254 [6738] (DEBUG): Testing securedownloads.cpanel.net...
2019-12-06 02:10:21 804 [6738] ( INFO): cPanel Layer 1 Installer Starting...
2019-12-06 02:10:21 805 [6738] ( INFO): Warning !!! Warning !!! WARNING !!! Warning !!! Warning
2019-12-06 02:10:21 806 [6738] ( INFO): -------------------------------------------------------
2019-12-06 02:10:21 807 [6738] ( INFO): cPanel requires a fresh, clean server!
2019-12-06 02:10:21 808 [6738] ( INFO): If you serve websites from this server, this installer
2019-12-06 02:10:21 809 [6738] ( INFO): will overwrite all of your configuration files.
2019-12-06 02:10:21 810 [6738] ( INFO): Hit Ctrl+C NOW!
2019-12-06 02:10:21 811 [6738] ( INFO): If this is a new server, please ignore this message.
2019-12-06 02:10:21 812 [6738] ( INFO): -------------------------------------------------------
2019-12-06 02:10:21 813 [6738] ( INFO): Warning !!! Warning !!! WARNING !!! Warning !!! Warning
2019-12-06 02:10:21 814 [6738] ( INFO): Waiting 5 seconds...
2019-12-06 02:10:21 815 [6738] ( INFO):
2019-12-06 02:10:21 816 [6738] ( INFO):
...2019-12-06 02:10:21 977 [6764] ( INFO): Installing packages needed to download and run the cPanel initial install.
2019-12-06 02:10:21 992 [6764] (DEBUG): - ssystem [BEGIN]: touch /etc/checkyumdisable
2019-12-06 02:10:21 992 [6764] (DEBUG): - ssystem [END]
2019-12-06 02:10:21 414 [6764] (DEBUG): - ssystem [BEGIN]: /usr/bin/yum -y install wget bzip2 gnupg2 rdate xz yum yum-fastestmirror nscd crontabs sysstat
2019-12-06 02:10:21 414 [6764] (DEBUG): Loaded plugins: fastestmirror
2019-12-06 02:10:21 414 [6764] (DEBUG): Loading mirror speeds from cached hostfile
2019-12-06 02:10:23 414 [6764] (DEBUG): * base: repos-lax.psychz.net
2019-12-06 02:10:23 414 [6764] (DEBUG): * epel: mirrors.sonic.net
2019-12-06 02:10:23 414 [6764] (DEBUG): * extras: mirror.hostduplex.com
2019-12-06 02:10:23 414 [6764] (DEBUG): * remi-php71: mirrors.mediatemple.net
2019-12-06 02:10:23 414 [6764] (DEBUG): * remi-safe: mirrors.mediatemple.net
2019-12-06 02:10:23 414 [6764] (DEBUG): * updates: mirror.fileplanet.com
2019-12-06 02:10:24 414 [6764] (DEBUG): Package wget-1.14-18.el7_6.1.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package bzip2-1.0.6-13.el7.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package gnupg2-2.0.22-5.el7_5.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package rdate-1.4-25.el7.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package xz-5.2.2-1.el7.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package yum-3.4.3-163.el7.centos.noarch already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package yum-plugin-fastestmirror-1.1.31-52.el7.noarch already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package nscd-2.17-292.el7.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package crontabs-1.11-6.20121102git.el7.noarch already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Package sysstat-10.1.5-18.el7.x86_64 already installed and latest version
2019-12-06 02:10:24 414 [6764] (DEBUG): Nothing to do
2019-12-06 02:10:24 414 [6764] (DEBUG): - ssystem [END]
..
2019-12-06 02:10:26 1600 [6738] ( INFO): The installation process will now set up the necessary empty cpanel directories.
2019-12-06 02:10:26 1631 [6738] ( INFO): The installation process will now ensure that GPG is set up properly before it imports keys.
2019-12-06 02:10:26 1634 [6738] ( INFO): The installation process will now import GPG keys for yum.
2019-12-06 02:10:26 2021 [6738] ( INFO): Downloading GPG public key, cPanelPublicKey.asc
2019-12-06 02:10:26 2030 [6738] ( INFO): Importing downloaded GPG public key from “/var/cpanel/.gpgtmpdir/cPanelPublicKey.asc”.
2019-12-06 02:10:26 1352 [6738] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS to the TIERS file...
2019-12-06 02:10:27 1352 [6738] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS.asc to the TIERS.asc file...
2019-12-06 02:10:27 1986 [6738] ( INFO): Valid signature for TIERS (file:TIERS, sig:TIERS.asc)
2019-12-06 02:10:27 232 [6738] ( INFO): Installing cPanel & WHM major version 84.
2019-12-06 02:10:27 1818 [6738] (DEBUG): - ssystem [BEGIN]: /usr/bin/rdate -s rdate.cpanel.net
2019-12-06 02:10:27 1818 [6738] (DEBUG): rdate: rdate: could not set system time: Operation not permitted
2019-12-06 02:10:27 1818 [6738] (ERROR): - ssystem [EXIT_CODE] '/usr/bin/rdate' exited with 1 (ignored)
2019-12-06 02:10:27 1818 [6738] (DEBUG): - ssystem [END]
2019-12-06 02:10:27 1820 [6738] ( INFO): The system set the clock to: Fri Dec 6 02:10:27 2019
2019-12-06 02:10:27 1830 [6738] ( INFO): The system changed the clock by 0 seconds.
2019-12-06 02:10:27 259 [6738] (DEBUG): - ssystem [BEGIN]: ps -U nscd -h 2>/dev/null || /sbin/service nscd start
2019-12-06 02:10:27 259 [6738] (DEBUG): 21677 ? Ssl 0:00 /usr/sbin/nscd
2019-12-06 02:10:27 259 [6738] (DEBUG): - ssystem [END]
2019-12-06 02:10:28 1289 [6738] ( INFO): The system successfully connected to the httpupdate.cpanel.net server.
2019-12-06 02:10:28 849 [6738] ( INFO): Checking for an existing MySQL or MariaDB instance...
2019-12-06 02:10:28 860 [6738] (ERROR): The installation process found evidence that MySQL or MariaDB was installed on this server:
2019-12-06 02:10:28 861 [6738] (ERROR): The /var/lib/mysql directory is present and not completely empty.
2019-12-06 02:10:28 862 [6738] (FATAL): You must install cPanel & WHM on a clean server.
Removing /root/installer.lock.
[[email protected] ~]# 2019-12-06 02:10:27 1138 [6788] ( INFO): Installing bootstrap cPanel Perl
2019-12-06 02:10:27 1147 [6788] (DEBUG): Retrieving the fix-cpanel-perl file from /cpanelsync/11.84.0.16/cpanel/scripts/fix-cpanel-perl.xz if available...
2019-12-06 02:10:27 1352 [6788] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.84.0.16/cpanel/scripts/fix-cpanel-perl.xz to the fix-cpanel-perl.xz file...
2019-12-06 02:10:27 1352 [6788] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.84.0.16/cpanel/scripts/fix-cpanel-perl.xz.asc to the fix-cpanel-perl.xz.asc file...
2019-12-06 02:10:28 1361 [6788] (FATAL): The system could not fetch the fix-cpanel-perl.xz.asc file:

...propagated at /home/cPanelInstall/selfgz6686/install line 250.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hello,

Looking at the output you provided, specifically this:
2019-12-06 02:10:28 849 [6738] ( INFO): Checking for an existing MySQL or MariaDB instance...
2019-12-06 02:10:28 860 [6738] (ERROR): The installation process found evidence that MySQL or MariaDB was installed on this server:
2019-12-06 02:10:28 861 [6738] (ERROR): The /var/lib/mysql directory is present and not completely empty.
2019-12-06 02:10:28 862 [6738] (FATAL): You must install cPanel & WHM on a clean server.
The installation is failing due to the fact that MariaDB or MySQL is installed on the server. cPanel expects a fresh CentOS server without any of these items installed.
 
  • Like
Reactions: kadrin