SOLVED Cannot install Fileinfo in Easyapache 4

Erik1

Member
Dec 13, 2014
24
1
3
cPanel Access Level
Root Administrator
I try to install Fileinfo in Easyapache 4. I select php56-php-fileinfo and press Review.
But Fileinfo is not listed in the packages to be installed. Even if I rebuild, fileinfo is not installed.
What am I doing wrong?
 

Erik1

Member
Dec 13, 2014
24
1
3
cPanel Access Level
Root Administrator
The problem is not limited to Fileinfo. If I try to install other extension they do not show up in the Review:

Please review the following list of packages you are about to install by provisioning this profile: There are no packages to be installed.
 

Erik1

Member
Dec 13, 2014
24
1
3
cPanel Access Level
Root Administrator
When I provision in EasyApache 4 I get this message: The provision process exited with errors.
The log show 47 errors. I copied 3 such errors below. Are they important?


[2017-11-06 18:56:31 +0100] info [xml-api] Not found
[2017-11-06 18:56:31 +0100] info [xml-api] Error: Package: ea-php56-php-litespeed-5.6.31-5.5.1.cpanel.x86_64 (installed)
[2017-11-06 18:56:31 +0100] info [xml-api] Requires: ea-php56-php-common(x86-64) = 5.6.31-5.5.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Removing: ea-php56-php-common-5.6.31-4.4.1.cpanel.x86_64 (@EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.31-4.4.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Updated By: ea-php56-php-common-5.6.32-1.1.2.cpanel.x86_64 (EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.32-1.1.2.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Removing: ea-php56-php-common-5.6.31-5.5.1.cpanel.x86_64 (installed)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.31-5.5.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Updated By: ea-php56-php-common-5.6.32-1.1.2.cpanel.x86_64 (EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.32-1.1.2.cpanel


[2017-11-06 18:56:31 +0100] info [xml-api] Not found
[2017-11-06 18:56:31 +0100] info [xml-api] Error: Package: ea-php56-php-litespeed-5.6.31-5.5.1.cpanel.x86_64 (installed)
[2017-11-06 18:56:31 +0100] info [xml-api] Requires: ea-php56-php-common(x86-64) = 5.6.31-5.5.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Removing: ea-php56-php-common-5.6.31-4.4.1.cpanel.x86_64 (@EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.31-4.4.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Updated By: ea-php56-php-common-5.6.32-1.1.2.cpanel.x86_64 (EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.32-1.1.2.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Removing: ea-php56-php-common-5.6.31-5.5.1.cpanel.x86_64 (installed)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.31-5.5.1.cpanel
[2017-11-06 18:56:31 +0100] info [xml-api] Updated By: ea-php56-php-common-5.6.32-1.1.2.cpanel.x86_64 (EA4)
[2017-11-06 18:56:31 +0100] info [xml-api] ea-php56-php-common(x86-64) = 5.6.32-1.1.2.cpanel

-- Error(13465) --
Error: Package: ea-php70-php-cli-7.0.24-3.3.1.cpanel.x86_64 (installed)
Requires: ea-php70-php-common(x86-64) = 7.0.24-3.3.1.cpanel
Removing: ea-php70-php-common-7.0.24-2.2.1.cpanel.x86_64 (@EA4)
ea-php70-php-common(x86-64) = 7.0.24-2.2.1.cpanel
Updated By: ea-php70-php-common-7.0.25-1.1.2.cpanel.x86_64 (EA4)
ea-php70-php-common(x86-64) = 7.0.25-1.1.2.cpanel
Removing: ea-php70-php-common-7.0.24-3.3.1.cpanel.x86_64 (installed)
ea-php70-php-common(x86-64) = 7.0.24-3.3.1.cpanel
Updated By: ea-php70-php-common-7.0.25-1.1.2.cpanel.x86_64 (EA4)
ea-php70-php-common(x86-64) = 7.0.25-1.1.2.cpanel
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Could you try running the following commands and let us know if they successfully complete?

Code:
yum clean all
yum update
Thank you.
 

Erik1

Member
Dec 13, 2014
24
1
3
cPanel Access Level
Root Administrator
yum clean all
Loaded plugins: fastestmirror, universal-hooks
Cleaning repos: EA4 cpanel-addons-production-feed base extras updates
Cleaning up Everything
Cleaning up list of fastest mirrors

yum update
Loaded plugins: fastestmirror, universal-hooks
Setting up Update Process
Determining fastest mirrors
* EA4: 216.97.225.163
* cpanel-addons-production-feed: 216.97.225.163
* base: mirror.sfo12.us.leaseweb.net
* extras: mirror.lax.hugeserver.com
* updates: mirror.hmc.edu
EA4 | 3.0 kB 00:00 ...
EA4/primary_db | 33 MB 00:05
cpanel-addons-production-feed | 2.9 kB 00:00 ...
cpanel-addons-production-feed/primary_db | 10 kB 00:00
base | 3.7 kB 00:00
base/primary_db | 4.7 MB 00:00
extras | 3.4 kB 00:00
extras/primary_db | 29 kB 00:00
updates | 3.4 kB 00:00
updates/primary_db | 4.7 MB 00:00
No Packages marked for Update
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

Most probably there appears to be some dependency problem with the packages that is causing this, so you have will have to review it first.. If you are not professional enough to sort this out, I will suggest you get a professional system administrator to do this for you or you can raise a ticket to the cPanel support directly..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.
 

Erik1

Member
Dec 13, 2014
24
1
3
cPanel Access Level
Root Administrator
I submitted a ticket and problem was solved very quickly. "The problem was your yum system had five outstanding transactions to run (most likely due to previous yum failures)." Thanks for the support!
 
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