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Cannot load emails using Horde

Discussion in 'E-mail Discussion' started by Gilbert Tan, Jul 18, 2018.

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  1. Gilbert Tan

    Gilbert Tan Registered

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    Hi there!
    Need help on how to resolve concern on why emails not loading on Horde. Thanks.
     

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    #1 Gilbert Tan, Jul 18, 2018
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Your forum profile lists you as Website Owner. You might do better to contact your WebHost about this.
     
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    #2 Infopro, Jul 18, 2018
  3. Gilbert Tan

    Gilbert Tan Registered

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    Hi there!

    We have reported and done that on a previous IP address and webhost confirmed that it was not blocked.

    That is why we were looking for other alternatives. This problem only started this morning, July 18, 2018.

    Thanks.
     

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    #3 Gilbert Tan, Jul 18, 2018
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You are not blocked, that's correct. We know this as you can access the URL for Webmail as shown in your screenshot. The issue is not that you're blocked, the issue is cannot write to a directory that makes Webmail work. Only your WebHost can solve that for you.
     
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    #4 Infopro, Jul 18, 2018
  5. Gilbert Tan

    Gilbert Tan Registered

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    Thank you very much. We will revert to our webhost on this.

    Again, thank you.


     
    #5 Gilbert Tan, Jul 18, 2018
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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Good luck!
     
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    #6 Infopro, Jul 18, 2018
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