Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Cannot load the ionCube PHP Loader

Discussion in 'General Discussion' started by fidividi, Nov 15, 2013.

  1. fidividi

    fidividi Well-Known Member

    Joined:
    Feb 15, 2013
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hello,

    I accidentally came across watching the error_log while calling a php.info page on a domain hosted on my cPanel server, and I see load of errors showing up everytime i refresh the php info page:

    Code:
    [Fri Nov 15 15:44:32 2013] [error] [client MY_IP_ADDRESS] Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220090626,NTS
    [Fri Nov 15 15:44:32 2013] [error] [client MY_IP_ADDRESS] Zend Optimizer requires Zend Engine API version 220060519.
    [Fri Nov 15 15:44:32 2013] [error] [client MY_IP_ADDRESS] The Zend Engine API version 220090626 which is installed, is newer.
    [Fri Nov 15 15:44:32 2013] [error] [client MY_IP_ADDRESS] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer.
    [Fri Nov 15 15:44:32 2013] [error] [client MY_IP_ADDRESS]
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220090626,NTS, referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220090626,NTS, referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Zend Optimizer requires Zend Engine API version 220060519., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] The Zend Engine API version 220090626 which is installed, is newer., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] , referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] , referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Zend Optimizer requires Zend Engine API version 220060519., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Zend Optimizer requires Zend Engine API version 220060519., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] The Zend Engine API version 220090626 which is installed, is newer., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer., referer: http://www.my_hosted_domain_name.tld/info.php
    [Fri Nov 15 15:44:33 2013] [error] [client MY_IP_ADDRESS] , referer: http://www.my_hosted_domain_name.tld/info.php

    What seems to be the issue here?

    I am running PHP 5.3.26 and Apache/2.2.25 (Unix) with cPanel/WHM.

    Thank you and any help is appreciated.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,419
    Likes Received:
    1,956
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Check to see if the account is using a customized php.ini file. If it is, try temporarily moving this file out of the way to see if the issue persists. You can then copy over /usr/local/lib/php.ini to the account and update it accordingly.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. fidividi

    fidividi Well-Known Member

    Joined:
    Feb 15, 2013
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator

    Apologies for the delay, you were absolutely right on spot. There was a local php.ini (in one of the sub-folders), causing the whole error thing.

    But question is, why is the log saying "Cannot load the ionCube PHP Loader", or "Zend Optimizer requires Zend Engine API version...":

    I must have ionCube PHP Loader, since I have some WHMCS installations which are only working when ionCube Loader is working.

    And for Zend Optimizer, isn't it replaced with Zend Gaurd for newer PHP versions, as far as I know? And I have it working...

    Thank you,
    Ali.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,419
    Likes Received:
    1,956
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    It's likely the custom php.ini file was uploaded or created in that sub-directory at a time when those earlier versions were in-use. Copying over the existing /usr/local/lib/php.ini file should ensure the issue is resolved.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice