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Cannot log into cPanel

Discussion in 'General Discussion' started by internet_man, Sep 24, 2010.

  1. internet_man

    internet_man Registered

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    Hello I am having a problem with cPanel whenever i try to log into cPanel a authorization box comes up i type my username and password correctly and it just keeps popping up like it is wrong i have changed my password many times and it still is not working for about a day and half i have been talking to the people at my hosting website and they keep giving me the same answer.I can log into the FTP fine but not the cPanel.Please help
     
  2. cboy676

    cboy676 Member

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    Are you making sure if your the server admin, using the deafult admin username: root,
    if you forget your password, SSH into the password file, edit it.
     
  3. internet_man

    internet_man Registered

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    my hosting website already gave me a user and pass i enter those in correctly and it does not work.
     
  4. cboy676

    cboy676 Member

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    Contact your hosting company.
     
  5. wiseseoservice

    wiseseoservice Registered

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    What type of error are you getting when you try to log in? Does it look like a permissions issue?
     
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